Our information base is operated and maintained by Apple Customer Services. You can find all Apple related service and support data here including the Apple Software Updates Archive and the Apple Tech Info Library.

Apple Tech Info Library Access a subset of the same Technical Information Library (TIL) Apple engineers and technicians worldwide use to troubleshoot and solve your technical questions. With access to over 12,000 articles updated daily, this page includes a search engine to get the information you need fast as well as a browseable version of the TIL. Apple Software Updates Archive Download the latest supported versions of Apple software, utilities, and updaters from ftp.info.apple.com. You can also subscribe to the Apple Software Updates mailing list, giving you notification when the latest updates become available. Apple Technical Support Resources Additional support resources to help you get answers for technical issues, find the software you need, get information on a particular product, find out who you can call for help, and sign up to have Apple e-mail you information directly. This section includes mirrors of shareware sites, the latest list of Frequently Asked Questions (FAQs), AppleFacts Online, the Apple Memory Guide, and the Apple Spec Database. Service Source Online The official Apple Authorized Service Provider page designed to keep your local service provider up to date on the latest issues, and diagnostic troubleshooting techniques. Support Professional Program This award winning, fee-based support solution is the tool for corporate help desks, educational technology coordinators, or for anyone who supports Apple products and technologies. This section includes program options, pricing, ordering information, and instructions for getting a demo version of the Support Professional Solution Series.

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